My Panel is where the provider works. Today's arrived patients on the left, the chart and encounter surface on the right. Move through the queue in arrival order, examine, document, prescribe, order labs, submit the service report, move to the next. This article walks the day from morning login to evening signoff.

Where it lives#

Top nav → My Panel: the provider's home screen.
My Panel → today's queue: arrived patients in order.
My Panel → patient session: opens with chart and encounter surface.
Mobile staff app → My Panel: same queue, on the go for homecare or between branches.

Morning, before the first patient#

Log in. My Panel opens.
Review today's schedule in the upcoming sessions panel.
Scan the task queue: results awaiting review from yesterday, refill requests, addenda flagged.
Clear quick items in 10 minutes so the patient queue is clean when the first arrived patient lands.
Check your own roster for any double-booking or cover swap.

The arrived patient queue#

What the queue shows#

Every patient with status Arrived assigned to you for this shift.
Ordered by arrival time (oldest first), urgency override (urgent triage at the top).
Each card shows: patient name, age, service, room, wait time so far.
Allergy red banner inline where severe.
Risk badges visible if applicable (no-show pattern, controlled substance, payment-related).

Calling the next patient#

Click the next card.
The patient session opens with the chart drawer ready.
Reception sees the patient is now with you.
If the patient is not in the room yet, you can press Call patient which fires a notification to reception to bring them in.

Inside the patient session#

The layout#

Left: chart drawer (allergies, vitals latest, active problems, prescriptions, lab results).
Centre: dynamic form (encounter note plus service-specific fields).
Right: action panel (order lab, prescribe, schedule follow-up, capture photo).
Toggle between Medical record, Clinical result, Service report tabs.